Out of stock items
We're currently working hard with our suppliers to ensure continuity of supply. Most product lines are now returning to normal supply levels, however there are some key categories, such as home baking, where supply is still limited.

Only one checkout per order
To help us manage complexity of orders we receive, we ask all customers to place just one order. This means you will no longer be able to add items to your order once you have checked out. We cannot do this manually via customer service either, so please ensure you have everything you need before checking out.

No maximum order limit
We have removed the previously imposed £250 max. order limit as stockpiling subsides. However, please do continue to shop considerately of others who may need supplies.

Customer safety
Our courier DPD are delivering all orders contact-free. They will leave orders at your front door (or in a specified safe place).

Staff safety
We are committed to ensuring a safe and virus-free working environment for all staff. We've taken on more space than required in our new warehouse and designed our pick and pack operations to ensure all staff are able to adhere to social distancing measures at all times as they work. All office staff are working fully remotely from home.

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