Free delivery
You receive one free delivery per month with no minimum order spend once you're a paid member (there is a £20 minimum order while you're in your free trial period). There is no obligation to buy each month, just order as and when you need.

Delivery locations
We delivery to everywhere in the UK, excluding Northern Ireland, Scottish Highlands & Islands and the Channel Islands. We hope to serve these areas soon and you can read more about offshore delivery here.

Extra deliveries
Once you've used your free monthly delivery, extra deliveries are £6.99 each. 

Selecting a delivery date
You can select your preferred order day at checkout, to be delivered by our courier DPD between 7.30am and 7.30pm on the selected day.

1 hour delivery slot
On the morning of your delivery day, you will receive both an SMS and email from our courier DPD, giving you an estimated 1-hour delivery window (e.g. 13:46 to 14:46), along with tracking information so you can see how your driver is getting on.

You will usually receive this notification by 11am on the day of the delivery.

Changing your delivery
If this time is not convenient for you, the SMS and email have options to leave in a safe place, deliver to a neighbour, collect from a local shop, or redeliver another day (Saturday and Sunday delivery upgrades are charged additionally). 

For more information about changing your delivery date, please see:
How can I change when my delivery arrives

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